A
Adapter
A selection of various adapters and charging cables for your mobile devices is available at our reception (extension 198). Air Conditioning and heating
You can individually adjust the temperature in your room via the thermostat. Please note that the air conditioning works only when the windows are closed. Allergy
If you have allergies and require special bedding, please contact our reception (extension 198). Did you know we offer special allergy rooms? ATM
An ATM (Stadtsparkasse Köln) can be found next to the reception.
B
Baby cribs
If you require a baby crib or an extra bed, please contact our reception (extension 198). Bar
Our “Piano Bar” on the ground floor is open from Tuesday to Saturday (7 p.m. to 1 a.m.). Whether it’s an aperitif before dinner, a nightcap after your meal, or an enchanting cocktail evening in an elegant atmosphere – the Piano Bar at Maritim Hotel Köln is always the right address (extension 869). Bathrobe and slippers
Should you need a bathrobe and slippers, please contact our reception (extension 198). (For guests in the Classic and Comfort categories, a surcharge of 5 € per person/per stay applies.) Beer and wine tavern “Kölsche Stuff”
Enjoy regional specialties and draft Kölsch in an elegant–rustic setting with a terrace in the hotel lobby on the first floor. Open daily from 10.30 a.m. to midnight (kitchen closes at 10.30 p.m.). Reservations: extension 864. Blankets
An extra blanket is available upon request. Please contact our reception (extension 198). Breakfast
A rich breakfast buffet is served at the “Rotisserie” Restaurant – Monday to Friday from 6.30 to 10.30 a.m., and on Saturdays and Sundays until 11 a.m. (Alternatively, breakfast orders can be placed via email at rotisserie.kol@maritim.de, extension 865.)
C
Cafe Heumarkt
Cafe Heumarkt is exclusively reserved for guests staying in Superior or Suite categories at breakfast. An upgrade voucher (to be presented at breakfast) is available at the reception.
Monday to Friday: 7 to 10.30 a.m.
Saturday and Sunday: 7 to 11 a.m. Car rental
A SIXT branch is located on the first floor of the hotel. Check-out
Please vacate your room by 12 midday on your day of departure. If you require your room for a longer period, please contact our front desk (extension 198). Charger
If you need a charger for a tablet or smartphone, please contact our front desk (extension 198). Credit cards
If you do not pay in cash, we gladly accept Giro (EC)/Maestro, American Express, Diners Club, Eurocard/Mastercard, and Visa.
D
Doctor
For medical assistance, please contact our reception (extension 198). Dogs
A fee of 25 € per day is charged for dogs.
E
Electricity
The outlets in your room supply 230 volts at 50 hertz. Emergency exits
Please refer to the plan attached to your room door for the location of the emergency exits. The green signs in the corridors indicate the shortest route. In case of fire, do not use the elevators. Events
For event planning, our team is happy to offer advice. Please call us at extension 930.
F
Fire alarm
Please study the emergency exit plan on your room door. The green signs in the corridors mark the quickest way to an exit. In the event of a fire, never use the elevators; use the designated stairways instead. If you discover a fire, immediately notify the front desk (extension 198). First aid
For first aid assistance, please contact our reception (extension 198). Fitness, pool & sauna
Our wellness area, located on the ground floor next to the reception, is open daily from 7 a.m. to 11 p.m.. The swimming pool is free of charge, while the use of the fitness room and sauna incurs a fee. Sauna towels are provided in your wardrobe. Flowers
A flower shop is located on the first floor of the hotel.
I
Internet
Free internet access via cable and Wi‑Fi is available throughout the hotel for overnight guests. A network cable for wired internet is provided at your room’s desk. Iron and ironing board
Please contact our reception (extension 198) and we will gladly bring an iron and ironing board to your room.
K
Kiosk
Our in‑house kiosk is open 24 hours a day and is located next to the front desk. It offers coffee, soft drinks, snacks, and various drugstore items.
L
Laundry/cleaning
For laundry services, please contact our rfront desk (extension 198). If you drop off laundry (Monday to Friday before 8.30 a.m.), it will be returned the same evening (by 6 p.m.). A price list is available in the wardrobe.
M
Messages
If a message has been left on your answering machine, a light on your phone will indicate it. Press button M4 to listen to your message. MyMaritim
Are you a regular guest at Maritim Hotels? Then consider our loyalty program “MyMaritim”. Benefit from the best daily rates available online and earn points with every booking – and best of all, it’s free! More information on the MyMaritim program is available at the front desk.
P
Photocopying
Photocopies can be made at our reception for a fee (extension 198). Pharmacy
A pharmacy is located on Gürzenichstraße, about a 5‑minute walk from the hotel. Public transportation
Heumarkt stop is located directly opposite the hotel, with connections to U-Bahn U5 and tram lines 1, 7, and 9. For further information, please contact our reception (extension 198).
R
Restaurant “La Galerie”
Our exclusive à la carte restaurant with front cooking on the first floor is open Tuesday to Saturday from 6 to 11 p.m. (kitchen closes at 10 p.m.). Reservations: extension 861. Room reservations
For future stays, our reservations department will gladly take your booking (extension 849). When booking directly via our website www.maritim.com, MyMaritim members benefit from an exclusive 10% discount. Not a member yet? Sign up for free and receive 1,000 welcome points to use immediately on your online booking. Room service
Available from 7 a.m. to 11 p.m.. An extensive room service menu is provided in your room. To order, please dial extension 1754.
S
Shoe shine machine
A shoe shine machine is available on every floor on the way to the elevator. Staircase
The guest staircase is located on the south side of all floors next to the rooms ending in –08. Only through this staircase can you access the floors with your room key; all other staircases are emergency exits leading outside. Smoking
A smoking room is available on the first floor 24 hours a day. Please note that smoking is prohibited in all other areas of the hotel.
T
Taxi
Please contact our front desk (extension 198) to arrange a taxi. Telephone
For an operator, dial “0”. To call another room, simply dial the room number.
U
Umbrella
Umbrellas for temporary use are available at the front desk.
W
Wake‑up calls
You can set your wake‑up call directly on your phone via button M3, or request assistance from our front desk (extension 198). Wellness
Massages are available by appointment with our wellness provider “Magic Body” on the ground floor. To book, call +49 (0) 151 57815159 or use the QR code in the wellness area. | 