Hotel information from A-Z

A

Adapter

Adapters are available at the front desk. A deposit of 10 € will be charged to your room. Please note that the voltage is 230 V.

Choose the button “Rezeption" on the telephone in your room.

ATM

You will find an ATM in the airport terminal.

B

Bathrobe

Please contact housekeeping or reception. For guests in the Classic and Comfort category we charge 5 € per person/stay (free for MyMaritim members).

Choose the buttons “Rezeption” or “housekeeping” on the telephone in your room.

Breakfast

Enjoy Maritim's signature breakfast buffet, served everyday in our Restaurant “Classico”. 

Business Centre

Our business centre is located next to our front desk, and is equipped with one computer, printer, internet connection and copymachine. For further information please contact the front desk.

Choose the button “Rezeption” on the telephone in your room.

C

Check out time

We kindly ask you to vacate your room until 12 midday on the day of departure.

Church service 

Please contact the front desk for further information.

Choose the button “Rezeption” on the telephone in your room.

Copy service

We will assist you with photocopying at any time. 

Choose the button “Rezeption” on the telephone in your room.

D

Dogs

Dogs are welcome in our rooms, but will be charged an additional 25 € per night/dog. We kindly ask for your understanding that dogs are only permitted at the outside area of our restaurants and bars (except guide dogs).

E-Mail

Would you like to receive an e-mail, please inform the sender about our e-mail address: info.dus@maritim.de. You can pick it up at the front desk. 

Emergency exits

A floor map is at the inside of your room door. We strongly advise to take a closer look and inform yourself about the nearest exit in case of an emergency.

F

Foreign currency exchange

Can be found in the airport terminal.

Flight information 
Current departure and arrival times for Dusseldorf Airport can be found in the hotel lobby next to front desk.

Flowers

The nearest flower shop is situated in the airport, at Terminal C - Arrivals. For any further information or flower delivery please check with the front desk. 

Choose the button “Rezeption” on the telephone in your room.

G

General Information

Our front desk team is at your service 24 hours a day.

Gifts

A large variety of special Maritim gifts are available at the front desk.

H

Housekeeping

Our housekeeping team will answer all questions regarding the daily service in your room. Please do not forget to hang the “Do not disturb” sign outside your door in case you do not want anybody entering your room during the day. 

L

Laundry/Dry cleaning

Would you like to hand in laundry, please call the housekeeping department or the front desk before 9 a.m. in order to get it back until latest 8 p.m. the same day. This service is offered from Monday to Friday only. Please use the plastic bag as well as the laundry list in your closet or drawer. 

Choose the button “Rezeption” on the telephone in your room.

Lost and Found

In case of loss of personal belongings during your stay, please check with our housekeeping staff or the front desk. Or enter your enquiry directly into our online form. 

Choose the button “Rezeption” on the telephone in your room.

M

Mail/Messages

Messages or incoming mail can be requested or collected from the front desk. Please bring a photo ID with you.

Choose the button “Rezeption” on the telephone in your room.

Massage

Arrangements for massages in our spa, can be made at the front desk. We kindly ask you to make arrangements in advance. 

Choose the button “Rezeption” on the telephone in your room.

Medical services

Our front desk has all the important telephone numbers in order to be able to provide assistance in these matters. 

Choose the button “Rezeption” on the telephone in your room.

MyMaritim

Have you discovered Maritim Hotels for yourself and are a regular guest at our hotels?

Then we recommend our “MyMaritim” loyalty programme. Put an end to long searches and price comparisons on many different websites. Benefit online in the MyMaritim area from the most favourable daily rates that we publish throughout the network and collect points with every booking. And the best thing? The programme is free of charge!

Information on the MyMaritim programme

P

Parking

The Maritim Hotel Düsseldorf offers 450 parking spaces in our public garage. We would like to draw your attention to the fact that parking is at your own risk.

Pharmacy

The nearest pharmacy is situated in the airport, in the departure area in Terminal C. For any further information please check with the front desk.

Choose the button “Rezeption” on the telephone in your room.

Pressing service

Available from 8 a.m. to 6 p.m. Please inform housekeeping or the front desk.

Choose the button “Rezeption” on the telephone in your room.

Alternatively, an ironing room on the 2nd floor is available.

Porterage service

Should you need help with your luggage, please contact our front desk, you also have the possibility to store your luggage at the fron desk. 

Choose the button “Rezeption” on the telephone in your room.

R

Rental car

Branches of various companies are located on the arrivals level of the airport terminal.

Restaurant reservations

Please contact the front desk for table reservations in one of our restaurants. 

Choose the button “Rezeption” on the telephone in your room.

Roomservice

We offer this service from 7 a.m. until midnight, a roomservice card is provided via QR Code.

Choose the button “Roomservice" on the telephone in your room.

S

Smoking area

Please contact the front desk.

Choose the button “Rezeption" on the telephone in your room.

Swimming pool/sauna/steam bath

Our spa is situated on the 1^st floor and is accessible by lift, which is located next to the room with the last number -21 on every floor. For safekeeping of your belongings during your stay, we advise using the provided lockers. You will need one or two Euro coins for the lock. Towels are available on the spot.

The swimming pool (free of charge), sauna and steam bath (5 € per person/day) are open every day from 6 a.m. to 11 p.m. 

T

Theatre/Concerts

The  front desk will assist you with information regarding events, ticket reservations etc.

Choose the button “Rezeption" on the telephone in your room.

V

Valuables

We strongly suggest you to store all valuables in the safety deposit box in your room. Please accept that the hotel cannot be held responsible for any loss of valuables that are not locked in properly. To operate your safe, close it and enter a personal code, press “enter” and then “close”. In order to open the safe again, enter your personal code again. The valuables are insured up to an amount of 3,500 €.