Hotelinformation from A to Z

A

Allergy

If you need pillows or blankets suitable for persons suffering from allergies, please inform our front office. At the breakfast buffet you will find a selection of lactose- and gluten free products.

Air Condition/heating

The AC controller is located on the wall in your room. Please note that the AC is not working while windows are open.

Apprenticeship

We offer apprenticeships! If you or one of your children is interested into a business training, please do not hesitate to contact us.

ATM

There are various ATM machines nearby the hotel. Our front office will be happy to answer any questions you may have.

B

Bathrobe 

Depending on the booked room category, bathrobes are available upon request and for a fee of 5 € at the front office.

Bicycle rent

You will find bicycle rental facilities in the immediate vicinity.

Fahrrad Magdeburg Büchner GmbH  
Hasselbachstraße 8
39104 Magdeburg
Tel. +49 391 5556040

Radservice Magdeburg
Breiter Weg 19
39104 Magdeburg
Tel. +49 391 55721721

Breakfast

Breakfastbuffet at our Restaurant Sinfonie
Monday to Saturday: 6.30 to 10.30 a.m.
Sunday: 6.30 a.m. to 12 midday

Breakfast in the room
If you are interested in an in-room breakfast, you can obtain the relevant form from front office. Please fill it out and hang it on your room door by midnight at the latest.

C

Check-out

Your room is available until 12 midday on the day of departure. 
If you need your room longer, please contact the front office. Our staff will inform you about the fees incurred. Baggage will be preserved if you like to.

Cigarette machines

There are cigarette vending machines in the corridor to the toilets (next to the piano bar) and next to the flyer display at the front office.

Copies

Copies can be made at the front office. This service is subject to a fee.

Cot

Please contact our Front office. We will arrange this for you. Our little guests under 7 years stay free of charge in their parents’ room.
 

E

Entrance

For safety reasons, we lock our entrances after 10 p.m.. If you return later, please ring our night bell and we will open immediately.

E-Mobility

Charging stations are available in our underground parking.

Early Check-in

(on request and depending on availability)
between 10 and 12 a.m.: 39 € per room
between 12 midday and 3 p.m.: 19 € per room

Elevators

The hotel has four elevators for guests.

Emergencies

Medical Service: +49 116 / +49 117
Fire Brigade / Emergency doctor: +49 112
Police: +49 110

Engergy

Saving energy helps us all!
Please refrain from unnecessary use of energy by turning off the light when you leave your room and turn off the heater or AC when you open the window.

Excursions

Our front office team is happy to give you some information about the city.

F

First aid

If you need urgent medical assistance, please contact our front office team. Please inform us also if you have already called the ambulance by yourself.

H

Handicapped guests

The public areas of the hotel are largely barrier-free.  The hotel has one disabled-friendly room. These are slightly more spacious, but not specially equipped. Please contact us before making a booking!

I

Internet

Wi-Fi: Maritim Free Wifi (Accept terms and conditions!) 

In-room breakfast

If you are interested in a room breakfast, you will receive the appropriate form at the front office. Fill it out and hang it on the outside of the door handle by 5 a.m. at the latest.

In-room safe

Valuables, cash and personal belongings can be stored in your room safe. The operation is explained to you by symbols on the safe door.
Note: The safe is equipped with an additional security lock. If you enter the code incorrectly 3 times, you won't have the opportunity to try again until 30 minutes later.
If you have any problems, please contact the front office.

Ironing room

Our ironing room is located on the 4th floor behind the closed elevators and can be used free of charge. You can get the access card at the front office.

L

Laundry

Please contact our housekeeping team by dialing 872 to have the garments collected. Monday to Friday (excluding public holidays) drop-off by 9 a.m., return by 8 p.m. the latest. You can find the laundry bag you need in the wardrobe or at the front office.

Late Check-out

(on request and depending on availability) until 5 p.m.: 10 € per hour.

Lunch box

We will be happy to put together a packed lunch for you on request. Please let us know in time!

M

Maps

Available at the front office.

Maritim Hotels

Visit us on our homepage! All Maritim Hotels are presented under www.maritim.com.

Maxi bar

This is located in the hotel lobby (to the right of the front office). Here you can purchase selected items cashless.

MyMaritim

Have you discovered Maritim Hotels for yourself and are a regular guest at our hotels?

Then we recommend our “MyMaritim” loyalty programme. Put an end to long searches and price comparisons on many different websites. Benefit online in the MyMaritim area from the most favourable daily rates that we publish throughout the network and collect points with every booking. And the best thing? The programme is free of charge!

Information on the MyMaritim programme

N

Newspaper

Newspapers are available at the front office.

P

Parking

The use of our underground car parking is subject to charge. Parking fees can be paid at the front office or the PDM in the garage.

Payment

We accept the following methods of payment:
Cash, Maestro-Card, Girocard, Visa, MasterCard, American Express, Diners Club, Japanese Credit Bureau, CUP UnionPay

Pharmacy

Apotheke am Hauptbahnhof
Kantstraße 3
39104 Magdeburg
Tel. +49 391 5311676

Pets

Pets are welcome in our rooms and will be charged with an additional 25 € per night. Please inform the front office. We kindly ask for your understanding that dogs should be always leashed.

Pillow

If you need a second pillow, please contact the front office.

ProTomorrow

Please help us to save our natural environment and support local projects of social services.
If you stay for more than one day you may always choose if you request our cleaning service or not. If you refrain from doing so, water and energy will be saved and less cleaning agents drain into the environment. Information about ProTomorrow

R

Reception/Front office

available 24/7. Call 881.

Restaurant

Restaurant Sinfonie
Opening hours may vary. Please check the current opening hours on the notice board outside the restaurant or ask our staff at the front office. 

Room service

Daily from 6.30 to 10.30 a.m. and 6 to 10 p.m.
Our selection of food and drinks can be found on the notice board in the guest lift or via QR code in your room. To the room service menu

 

S

Safety deposit box

Are located at the front office. This service is free of charge.

Smokers sections

Is located by the outside areas on both sides of the hotel.

Shopping

Thanks to its central location, the hotel is within easy walking distance of all the shopping centers in the city.

Allee-Center
Ernst-Reuter-Allee 11
39104 Magdeburg

City Carré
Kantstraße 4
39104 Magdeburg

T

Taxi/Cab

Please contact our front office in time.

Train station

You can reach the railway station by foot within 3 minutes. More information at our front office.

V

Voicemail System

Callers can leave a personal voice message for you. This is recorded and can be accessed by you at any time. If the message indicator on your phone is on, you can listen to the spoken message by pressing the message button and then delete it.

W

Wake up call

You can enter wake-up calls yourself on your room phone using the "wake-up call" button. The staff at the front office will also be happy to accept your personal wake-up call request.

Water

Saving water helps us all! Please refrain from wasting water and treat this valuable resource carefully.

Wellness area

(indoor swimming pool, sauna, fitness room) Open daily from 6 a.m. to 11 p.m.